What personal information do we collect?We request personal information when you place an order, answer a survey, correspond with us or engage in certain other activities in our eShop. The personal information we collect, may include your name, e-mail address, mailing address, shipping and billing information. This allows us, and/or third party providers, to process and fulfill your order and to notify you of your order status. For security proposals credit card details are not kept by our eShop www.shop-smoke.com. The personal information will not be sold to third parties.
The purposes for which we use Personal Information
Our eShop www.shop-smoke.com uses your personal information to contact you, enhance your visit to our eShop, process orders and effectively provide the products you have requested.
Our eShop www.shop-smoke.com may use personal information to offer additional products and services sold by eShop www.shop-smoke.com. We will not provide with personal information any other organization for its use in marketing or solicitation, without your prior consent.
Our eShop www.shop-smoke.com uses personal information only for the purposes that we have disclosed to you. If for any reason your information is required to fulfill a different purpose, we will notify you and ask you for your consent before we proceed.
In some instances such as a legal proceeding or court order, our eShop www.shop-smoke.com may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we take precautions to ensure that the authorities, making the request , have legitimate any rights to do so.
There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to collect a delinquent account, a medical emergency or suspicion of illegal activities.
Our eShop www.shop-smoke.com sometimes hires third parties to perform specialized services. Our trusted service suppliers may at times be responsible for processing and handling some of the information we receive from you.
When you visit our eShop, information, that could identify you personally, is not collected unless you choose to provide it voluntarily. You are welcome to browse the eShop at any time anonymously and privately without revealing any personal information about yourself.
Are my credit card details safe?
Your payment details and credit card number are processed online, and in real-time. Transactions are sent through a secure server which means that we at www.shop-smoke.com or anyone else are unable to access ANY of your credit card details. Again 128bit encryption is used, which is currently the most secure encryption available. Your information is protected as it is being held or transacted by any bank. So you can be sure that your credit card details are secure while you purchase products from www.shop-smoke.com.
All products, displayed in the eShop www.shop-smoke.com, are accepted for payment via VISA Credit Card.
Your obligations are...
When you use www.shop-smoke.com, you give permission for the collection of the information stated above. NB: this excludes your credit card number. The information collected is only used to enable us to ship your purchases with efficiency. This policy is subject to change, but be assured that any changes made will be mentioned on this page.
How secure is information about me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also use a secure server hosting location, firewall protection, controlled access and encryption technology to protect your data. While no system is completely foolproof, we take the security of your personal information very seriously, and our security measures are designed to protect that information in a responsible manner.
What Types of Internet-Related Information am I also sharing with you?
"Cookies" are small pieces of information that can be stored by your browser on your computer’s hard drive. When you choose to register with our eShop and sign in, we send a small bit of code (a cookie) back to your hard drive via your browser where it is stored temporarily until you close your browser. This code is uniquely yours. The cookie enables your browser to access your unique policy information which is necessary to make online purchases secure and to give you 24-hour access to your policy information. If your browser does not permit cookies or if you have chosen to disable your browser’s ability to accept cookies, then it is possible that you cannot sign in at our eShop, and thus can neither make online purchases nor access your policy information via the Web.
Also, when you click through to our eShop from a hyperlink situated on one of our affiliates’ eShop, a cookie can be automatically sent to your browser identifying the affiliate eShop which provided the link. This cookie is stored on your browser for 90 days. It contains no personal information about you and it is used only to determine which of our affiliate eShop brought you directly to us.
2. IP Address
We can use your IP address to help diagnose problems with our server, and to administer our eShop. Your IP address is used to identify you and to gather broad demographic information.
Our purpose is to ensure that we offer you the very best personal service; the kind of products you need. Your views are important to us; it would therefore greatly assist us if you could let us know in any way that we can improve our service to you by contacting us at email@example.com.